Dated: ____________________________
Our Service Pledge:
As a Real Estate company, we understand that buying or selling a property is a significant decision that involves many complex legal, financial, and emotional aspects. Our commitment is to provide you with an exceptional level of service that exceeds your expectations and helps you achieve your goals. We pledge to:
1. Act as your ADVOCATE always, placing your interests ahead of our own
2. Represent you with the utmost TRANSPARENCY and INTEGRITY, adhering to all applicable Real Estate laws, regulations, and guidelines while conforming our services to abide by the REALTOR Code of Ethics.
3. Strictly adhere to our FIDUCIARY DUTIES of LOYALTY, OBEDIENCE, DISCLOSURE, ACCOUNTING, CONFIDENTIALITY, REASONABLE CARE and DILIGENCE.
4. Provide you with HONEST and INFORMED ADVICE based on our extensive knowledge of the local real estate market and industry trends.
5. RESPOND PROMPTLY to your inquiries and concerns, keeping you informed and involved throughout the entire process utilizing various methods of communication as needed.
6. RESPECT you, and LISTEN ACTIVELY AND EMPATHETICALLY to your needs, preferences, and concerns, and tailor our services accordingly.
7. Provide you with a COMPREHENSIVE MARKET ANALYSIS, enabling you to price your property appropriately or make a competitive well-informed offer.
8. Offer you a wide range of MARKETING and ADVERTISING TOOLS, to promote your property, reaching the maximum number of potential buyers to achieve optimal value.
9. NEGOTIATE SKILLFULLY, STRATEGICALLY, and RELENTLESSLY on your behalf, ensuring the best possible terms and conditions.
10. Help you NAVIGATE and COORDINATE the complexities of the transaction, from the initial offer to the closing, paying ATTENTION to DETAIL, ensuring an experience for you that is as smooth and stress-free as possible.
11. Make available to you INNOVATIVE and CUTTING EDGE TECHNOLOGIES to enhance your experience and SAVE YOU TIME
12. Continuously seek to INCREASE OUR KNOWLEDGE and EXPERTISE and stay informed of the latest industry developments, newest forms, and best practices.
13. EMBRACE DIVERSITY, INCLUSION, and EQUITY, respecting and valuing every client's unique needs and preferences.
14. Provide you with access to a NETWORK of TRUSTED AFFILIATED PROFESSIONALS such as lawyers, home inspectors, appraisers, and lenders, to help facilitate the transaction.
15. Provide you with a WRITTEN AGREEMENT that clearly outlines the services we provide, associated fees, and obligations, ensuring that there are no misunderstandings or surprises.
16. Approach our daily interactions with unmatched ENTHUSIASM and a sincere PASSION for the REAL ESTATE SERVICE INDUSTRY.
17. Upon completion of your transaction, WE ENCOURAGE YOUR FEEDBACK and will use your comments to improve our service and to help us continue to exceed expectations.
Client: __________________________________ Client: _________________________________
Client: __________________________________ Client: __________________________________
Agent: ___________________________________
