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What Are You Doing to Protect My Confidential Information?
In today’s digital age, protecting personal and financial information during real estate transactions is critical. As your trusted real estate professionals, we take every precaution to safeguard your confidential data. Here’s a breakdown of how we protect your information—and how you can take extra steps to stay safe.
Our Commitment to Your Privacy
Our office is deeply committed to maintaining the privacy of your personal information. To achieve this, we follow strict policies and advise our clients on how to avoid becoming targets of fraud. Some of our key policies include:
- No Collection of Social Security Numbers: We do not collect or store sensitive information such as social security numbers.
- Secure Communication with Title Attorneys: For buyer and seller questionnaires that may contain sensitive information, we recommend calling the title attorney directly rather than sending this information via email.
Cyber Fraud and Wire Fraud: How to Protect Yourself
Real estate transactions are prime targets for cybercriminals. Hackers often try to intercept wire instructions and redirect funds to fraudulent accounts, causing devastating financial losses. We encourage clients to follow these safety measures:
Helpful Tips to Stay Safe
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Verify Wire Instructions by Phone
- Never initiate a wire transfer based on email instructions alone. Always confirm the details with your title company, attorney, or agent using a verified phone number—one that you independently found, not one included in the email.
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Look Out for Suspicious Emails
- Cybercriminals are skilled at mimicking legitimate email addresses with subtle differences (e.g.,
joe@acme.commight appear asjoe@acrne.com). If anything looks unusual, give us a call immediately.
- Cybercriminals are skilled at mimicking legitimate email addresses with subtle differences (e.g.,
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Use Strong Passwords and Secure Wi-Fi
- Make sure your email account is protected by a strong password. Avoid using public Wi-Fi when accessing sensitive information.
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Avoid Sending Sensitive Information by Email
- If questionnaires or forms require personal details, consider delivering them in person or over the phone. Avoid sending social security numbers, banking details, or credit card information via email.
What to Do If Something Feels Off
Fraudulent emails can be sophisticated and convincing. If you receive instructions or communications that seem questionable, call us right away to confirm. Your security is our priority.
If You Suspect Wire Fraud
- Act Quickly: Contact your bank immediately to initiate a “swift recall.”
- Alert Law Enforcement: Report the incident to your local police or sheriff’s office.
- Notify the FBI: File a complaint online at www.ic3.gov within 24 hours to improve your chances of recovery.
Your Safety, Our Priority
We take the security of your information seriously and are here to help you navigate the process safely. If you have any concerns or questions at any point, give us a call—we’re always happy to confirm instructions or answer your questions.
Your peace of mind is important to us, and together, we can ensure that your real estate transaction is not only smooth but also secure.
Stay vigilant, stay informed, and never hesitate to reach out if something doesn’t feel right. We’re here to protect your best interests—every step of the way.
