OUR SERVICES:
Helping You Navigate The Next Chapter With Confidence:                               Joanne and I know firsthand that buying and selling at the same time isn't just twice the work—it's a completely different game. As leaders of the Surette Real Estate Team, we've spent the past 24 years (me) and 9 months (Joanne) perfecting the art of dual transactions in the Greater Waterville Area.

Before real estate, I spent seven years as a 4th grade and middle school teacher, while Joanne worked as a hairstylist and supported students with learning disabilities in an elementary school. We both understand what it means to guide people through complex, emotional decisions—whether it's a child struggling with a concept or a family navigating the biggest financial move of their lives.

What sets us apart isn't just my track record—92 transactions in 2018, REALTOR of the Year in 2011, and nearly 10% of my 1,000+ career sales being dual transactions. It's our system. While most agents wing it, we've built a Dual Transaction Playbook that treats every move like the intricate puzzle it is. Our Money Map reveals exactly what you'll net after all costs. Our Dual Transaction Matrix scores eight different paths forward based on leverage and risk. And our video library walks you through each step so you never feel lost.

I'm a lifelong Waterville resident and past Rotary Club President who brings deep market knowledge and teaching instincts to every conversation. Joanne, who previously managed finances for our independent brokerage for four years, ensures every number adds up and every timeline stays on track.

Together, we've turned chaos into choreography. Whether you're downsizing from the family home or upsizing for a growing family, we don't just find you a house—we protect your leverage, minimize your risk, and deliver a plan that actually works.

ABOUT US
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WORK WITH US:

Real Estate, Redefined By Relationships:

We don’t just sell homes—we build long-term partnerships rooted in trust, strategy, and collaboration. Whether you're a first-time seller or a seasoned homeowner, our team is ready to meet you where you are and help you get where you want to go. With a strong referral-based model, personalized service, and a team that meets regularly for growth and training, you’ll always have a steady guide by your side. Let’s talk about your goals—and how we can help you reach them.

LISTINGS:

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REVIEWS:

Betsy Danner

From the first phone call with Jeff Jolicoeur he was very professional, friendly and responsive. He always took the time to listen to our questions and needs and responded quickly if we left him a message. His knowledge of the area and market were impressive; the market analysis he did on similar homes went above and beyond our expectations. Throughout the process Jeff was very fair and honest and really took the time to listen to us. We would highly recommend Jeff and will call him again in the future with any real estate needs.

Stephen Boyes

Coming from out-of-state, my wife and I knew we needed a local expert to guide our homebuying process. After some Googling, it became clear that Jeff Jolicoeur and the Surette Real Estate Team had bought and sold more homes in the Waterville area than almost anyone else. Who better to help us out? And thank goodness we were right. First of all, Jeff did as many virtual showings as we could throw at him. I thought for sure he would tire of our near-constant requests for disclosure statements but nope! Jeff made sure we got eyes on every single home we asked for, even if we were 1,500 miles away. More than three times we saw homes that Jeff had previously bought or sold! When I say Jeff knows the ins-and-outs of real estate in the Kennebec Valley, BELIEVE ME. But he wasn't just knowledgeable and polite and easy to work with; Jeff responded to our emails and texts the same day, and usually within the hour. Having a responsive Realtor makes you feel in good hands, you know? It wasn't just about "making the deal" with Jeff - he gave us actual customer service. That is a rare thing these days, no matter the line of work. When we finally found "our house", he was a clever, firm, and fair negotiator. We are not "win at all costs" people but we don't want to be taken for a ride. Jeff created offers and contract language that saved us thousands of dollars and headaches. At one point we thought the deal might fall through. We worried Jeff might feel like we were "wishy-washy" or were wasting his time. But Jeff was not despondent or frustrated. He explained that all deals are unique and they don't all work out. Jeff never once made us feel like we should take a deal we didn't like. Again, having a local expert, who negotiates well, but doesn't pressure you? How valuable is that? For us, it meant everything, and it meant that we were able to close the deal after all. I could go on and on about Jeff and Surette Real Estate. When Jeff had to be out of town, his colleague Shawn Knox stepped in to facilitate showings. And yes, like Jeff, Shawn is extremely knowledgeable about Kennebec County having grown up here himself. Our experience with Shawn and Jeff has been so positive we would feel comfortable working with anyone from Surette Real Estate. Another thing about Jeff is that he's very good with rules and laws governing real estate agents and contracts. I found this to be very comforting. He was event director of the Maine Association of Realtors. I mean, c'mon: Do you need a Realtor in Kennebec Valley? Jeff was the right choice for us, hands down. We would feel comfortable with Jeff SELLING for us, too. His network is extensive, to say the least. You want someone who knows the other brokers when you are selling your house. Jeff knows them. Jeff seems to know everybody in these parts! But when you go to Surette's website, it isn't gimmicky. They aren't annoying with marketing and they aren't about "flash". They are about treating you like a human being while they get the job done. Their reputation speaks for itself. Example: Look up Jeff's reviews on Realtor.com. Who gets 149 5 Star Reviews? Honestly. Alternately, look at the percent of home sales in the area that Surette and Jeff are involved in. They have a crazy market share for their size of office. Whether you want to buy or sell a $150k property or $1M property, Jeff Jolicoeur is the confident, "quiet professional" for the job.

Don Violette

I recently sold a multi-family property through my broker Jeff Jolicoeur with the Surette Real Estate Team at eXp Realty. This is the second property he has sold for me. Jeff is an outstanding real estate agent. He got results and that is of primary importance to me. Jeff always made me feel like he was looking out for my best financial interests. He provided sound advice when needed and kept me well informed which I highly value. He always rose to a challenge. What do I think of my experience with Jeff? I am listing a third property with him. Don Violette